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Results: 9
Measuring CRM Effectiveness in Indian Stock Broking Services
The article tried to develop a multi-item scale for analyzing CRM effectiveness (CRME) from the customer perspective in the Indian stock broking context. The results revealed that customer satisfaction could be improved through...
Published by: IGI Global
A Novel Hybrid Approach for Chronic Disease Classification
A two-phase diagnostic framework based on hybrid classification for the diagnosis of chronic disease is proposed. In the first phase, feature selection via ReliefF method and feature extraction via PCA method are incorporated....
Published by: IGI Global
Identification of Potential Mpro Inhibitors for the Treatment of COVID-19 by Targeted Covalent Inhibition
A novel coronavirus is the causative agent identified for the current COVID-19 outbreak. Globally, more than 43 million people have been infected by this virus. The total number of deaths has surpassed 1.6 million across 210...
Published by: IGI Global
Detecting Fake News Over Job Posts via Bi-Directional Long Short-Term Memory (BIDLSTM)
Fake news detection on job advertisements has grabbed the attention of many researchers over past decade. Various classifiers such as Support Vector Machine (SVM), XGBoost Classifier and Random Forest (RF) methods are greatly...
Published by: IGI Global
Blockchain Adoption for Provenance and Traceability in the Retail Food Supply Chain
Blockchain has evolved as one of the disruptive technologies in the landscape of business. The study aims to investigate drivers of consumer adoption of blockchain for product origin and track to trace history before making a...
Published by: IGI Global
Simulated Workbench Design for Characterisation and Selection of Appropriate Outlier Ensemble Algorithm
Outlier ensembles can enhance the performance of outlier detection algorithms. However, identification of an appropriate outlier ensemble algorithm for the given application is a difficult task. In order to achieve this...
Published by: IGI Global
An Improved and Adaptive Approach in ANFIS to Predict Knee Diseases
Artificial intelligence is emerging as a persuasive tool in the field of medical science. This research work also primarily focuses on the development of a tool to automate the diagnosis of inflammatory diseases of the knee...
Published by: IGI Global
Decentralized Identity Management Using Blockchain
This article explores the usage of decentralised identity (DID) management using blockchain in global organisations to support secure usage of information resources. Blockchain as technology was initially introduced as a...
Published by: IGI Global
Determinants of QuantiFERON Plus-diagnosed tuberculosis infection in adult Ugandan TB contacts

Background

The tuberculin skin test is commonly used to diagnose latent tuberculosis infection (LTBI) in resource-limited settings, but its specificity is limited by factors including cross-reactivity with BCG vaccine...
Published by: PLOS ONE